MicroMetrics provides brick & mortar businesses with more effective tools for collecting & interpreting customer feedback. Current methods of collecting customer feedback (e.g. receipt surveys, QR-code surveys, online surveys) do not engage customers effectively; they typically get response rates below 3%.
MicroMetrics solves this problem by providing businesses with all the tools they need for their customers to fill out a quick survey on the spot (on an iPad or similar device) and get a reward for it. Because the surveys are quick, incentivized and on-the-spot, MicroMetrics’ clients get response rates ranging from 10-20%.
Businesses using MicroMetrics can customize surveys & rewards from top to bottom, can run different surveys at different times, and can access & view the results in real-time.
MicroMetrics clients get more feedback, better feedback, and better results.
